Appearance

What will my web site look like? What information will my web site display?
You will receive your own web site that enables you to do online appointment request booking. You will be able to customize much of the information on this site. Click here to view a sample web site. Your site will contain multiple pages and will be able to display the following information:

Welcome page: This is the page that your customers will see when they first visit your web site. This page can contain the name of your business, a basic description of services your business offers, the phone number, fax number, and address.

Services page: All the services that are available for online appointment scheduling are displayed. The services shown are based on the services entered in Salon Iris, and you can decide what services you would like displayed. You can also optionally display the prices.

Schedule Check page: Your customers can check to see what times an employee has available to secure an appointment.

Employees page: List the names of the available employees who can take online appointments. You may customize the display of each employee's name. For example, you may select to only display the employee's first name and first letter of his/her last name.

Specials page: List any specials your business offers.
Contact Information page: List your e-mail address, phone number, address, and directions to your business.

Booking page: This is the page that is used to book online appointments.

Cost and Free Trial

How much does it cost?
The web site with online appointment booking system is completely free to use for the first 10 days after you sign-up. If you decide you do not like it during that time, just cancel your account and you will not be billed for anything. If you decide to keep your account, you pay a one-time $49.95 setup fee plus $29.95/month or $19.95/month if paid in advance for 1 year. There are no other charges or per-use fees.

How can I be sure that the online appointment booking system is really going to work for my business?
Download it and try free for 10 days. Or, just take a look at our demonstration site. Try booking an appointment or two. Remember, your site will have the same layout as the demonstration; you will be able to customize the text and graphics as well as select what pages and information is displayed. If you do not want people to be able to see a list of your products, services, specials, or employees, you can just shut those pages off. You can even disable the appointment booking section if you only want to have a web site, but not take online appointments.

Setup and Use

How do I setup my business's own, custom web site? How long will setup take? Is it difficult?
The Web Site Setup Wizard in Salon Iris makes setting up your business's own, custom web site fun and easy! Web site setup takes less than 10 minutes! Click here for more information on the Salon Iris Web Site Wizard.


How do my clients book appointment requests over the internet?
Your clients can book an appointment in just a few minutes. Click here to view instructions on how clients can book appointments.

Once a client books an appointment request over the internet, how does my business get notified of the appointment? Do I have the option to accept or reject the appointment request?

Salon Iris will "talk" to your web site and the internet. Salon Iris will receive the request for the appointment. You have the option to accept or reject the appointment request. Click here to view more details on accepting or rejecting appointments.

Security

How safe is the online appointment booking system? I do not want somebody having access to my customers' information.
Your web site does not contain any of your customers' information or sales information from your business. Additionally, your database is never transferred to the web site. Only basic information about days and times your employees are available to accept new appointments is displayed on your web site. This information, as well as other information (such as lists of products and services) can by hidden at any time.


Can I set a password that my clients must enter before they can book an appointment request over the internet?
Yes. You can set a password in the Web Site Appearance feature of Salon Iris. Your customers will have to enter this password before they can make an appointment request.

Integration

I already have a web site. Can I use the online appointment booking and keep my current web site?
Yes. All you need to do is place a link on your web site to allow your customers to book online appointments. See the Using Your Own Web Site page for more information.

I already have my own domain. Can I use the online appointment booking with my own domain?

Yes. If you have web site hosting with your domain, then all you need to do is place our index.html page in the root of your web site. You can obtain this file from www.MySalonOnline.com/ACCOUNT/index.txt (where ACCOUNT is your account name). The other option is to transfer your domain to us or give us access to your domain and we will setup everything for you.